Market at Colonnade


Contact Information

8511 Colonnade Center Dr.
Raleigh, NC 27615

map call: (919) 977-1516

Hours

M-F: 10am - 7pm
S: 10am - 6pm
Su: 12pm - 5pm

In Store Reviews by Listen360 see all

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   on January 19, 2018Rated 10 out of 10 by V.H. at Fleet Feet

Customer service and knowledge of the products.

Report a concern   on January 18, 2018Rated 9 out of 10 by F.F. at Fleet Feet

friendly an knowledgeabe service

Report a concern   on January 17, 2018Rated 10 out of 10 by M.A.R.I. at Fleet Feet

Twas all kewl.

Report a concern   on January 16, 2018Rated 10 out of 10 by Hilary Tew at Fleet Feet

I appreciate the selection of products and the expertise of the employees. From my most recent experience, I want to commend Beth on her empathy and creative problem solving. You have a true customer service gem in her, and your store will continue to be my go-to for my running shoes because of the manner in which she helped me.

Report a concern   on January 16, 2018Rated 10 out of 10 by M.M. at Fleet Feet

I felt like Rhonda really cared about my needs. She was very attentive and helpful. She showed me so many options in the sport bras. By the end of my shopping experience I felt very pleased. Rhonda was wonderful.

Report a concern   on January 16, 2018Rated 10 out of 10 by Linda Allen at Fleet Feet

My husband and I were thoroughly impressed by your store and staff. The gal who waited on me was thorough, explained your process for fitting the right shoe for my feet, took a complete scan of my feet (never had that done before) and checked my gait to ensure she recommended the correct shoe for my feet, then brought me several selections to choose from. Great customer service! I'm really happy to find a reliable source for high quality shoes near my new home in NC.

Report a concern   on January 15, 2018Rated 10 out of 10 by Christine Lange at Fleet Feet

The personal attention and the knowledge of the staff.

Report a concern   on January 15, 2018Rated 10 out of 10 by J.S. at Fleet Feet

Expert measuring and sales associate knowledge.

Report a concern   on January 14, 2018Rated 10 out of 10 by Kevin Catherman at Fleet Feet

I like both your products and the service. They took their time to ensure we both had the right sneakers. Walked wearing them and have to say they fit great!

Report a concern   on January 14, 2018Rated 10 out of 10 by Michele Stone at Fleet Feet

Your employees are geeat

Report a concern   on January 14, 2018Rated 10 out of 10 by Debbi Fox Davis at Fleet Feet

Great, friendly knowledgeable salespeople. Good, but, not overwhelming selection of products.

Report a concern   on January 13, 2018Rated 10 out of 10 by A.B. at Fleet Feet

shoes!

Report a concern   on January 12, 2018Rated 10 out of 10 by Marie Wright at Fleet Feet

Friendly, knowledge of product and very attentive to my needs

Report a concern   on January 11, 2018Rated 10 out of 10 by K.H. at Fleet Feet

The sales people are genuine, interesting, inspiring and educated in their products. A pleasure to support fleet.

Report a concern   on January 11, 2018Rated 10 out of 10 by B.D. at Fleet Feet

Ryan greeted me and helped me with excellent service the entire visit. He educated me with the process of fitting a shoe to my foot and never once pressured me into feeling a certain way about a shoe or a purchase.

Report a concern   on January 9, 2018Rated 10 out of 10 by Natalie Wilson at Fleet Feet

I liked the very personal customer service. I had no idea what I needed and Rhonda was extremely knowledgeable and helpful.

Report a concern   on January 9, 2018Rated 10 out of 10 by Pete Henderson at Fleet Feet

Rhonda is very knowledgeable and was helpful in fitting me into a new show.

Report a concern   on January 8, 2018Rated 10 out of 10 by J.R. at Fleet Feet

Customer service was great

Report a concern   on January 8, 2018Rated 10 out of 10 by Chris Jarrell at Fleet Feet

I taught my wife the difference between buying big box/online vs somewhere that specialises in certain shoes. There's a wealth of knowledge in these places as the workers are almost always runners themselves.

It had been a while since I had been fitted correctly, and wanted to another brand. Fleet Feet was the only store in the area that had this particular brand I wanted to try. After having my feet scanned we found out I was still in the same ballpark and started trying shoes. Immediately found out the brand I was interested in would not work for me.

Through personalized fitment and trial and error of several brands and about 15 shoes we narrowed to two completely different shoes (neither I had ever ran) which really just came down to personal preference. As far as pricing, they are inline being good quality shoes. There was a $40 difference between my final choices. I opted for the more expensive. The less expensive would probably suit me well, but the others felt amazing! Besides, this is your feet...the foundation of your body. Don't skimp!

Kudos to my fitment expert (I'm terrible with names...Red beard, Colonnade Dr. location), I WILL be back!

-Crisco


Report a concern   on January 7, 2018Rated 10 out of 10 by Jill Backus at Fleet Feet

Very helpful with whatever you are looking for as well as being patient with trying on different shoes. I have never felt rushed. They give you an honest opinion without steering you one way or another.

Report a concern   on January 3, 2018Rated 10 out of 10 by J.C. at Fleet Feet

The products are good, but it is the customized service that sets Fleet Feet apart from others.

Report a concern   on January 1, 2018Rated 10 out of 10 by N.H. at Fleet Feet

I like the personal service.

Report a concern   on December 31, 2017Rated 10 out of 10 by S.E.M. at Fleet Feet

!!!

Report a concern   on December 31, 2017Rated 10 out of 10 by R.W. at Fleet Feet

This was my first visit to Fleet Feet. I was super impressed by the foot scanning software and the salesman, Ryan's, knowledge of the shoes you sell. He brought out two styles, both of which fit well. He provided old school service that I thought was gone forever and gave me his undivided attention. The best part, though, was return policy.

Report a concern   on December 31, 2017Rated 9 out of 10 by Wendy Ellis at Fleet Feet

Individual attention from the sales associate was helpful. I didn’t have to wait which was nice. I was given a gift card so I paid the balance. The prices are higher than where I typically get my shoes.

Report a concern   on December 30, 2017Rated 10 out of 10 by P.A. at Fleet Feet

Always knowledable and nice staff! Great selection as well!

Report a concern   on December 30, 2017Rated 10 out of 10 by S.P. at Fleet Feet

Knowledgeable and friendly employees; active in community

Report a concern   on December 29, 2017Rated 10 out of 10 by S.O. at Fleet Feet

Superb help with fitting running shoes, knowledgeable, friendly.

Report a concern   on December 29, 2017Rated 10 out of 10 by Al Cooper at Fleet Feet

Quality products and best service in the business. The young lady who helped me with my shoe purchase was the best. She explained each shoe and asked if I had questions. She gave her undivided attention to ensure I would be satisfied. I only bought one pair but I will definitely shop again at FleetFeet on Six Forks Rd.

Report a concern   on December 29, 2017Rated 10 out of 10 by Michelle Moore at Fleet Feet

Great customer service and education of products!

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